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How to Find the Best Roofing Contractor in Tulsa

The roofing industry has earned a reputation poor customer service, shoddy craftsmanship and worthless warranties. When the time comes to replace your roof, choosing a roofing contractor you trust can seem like a daunting task. Truly, the roofing contractor you decide to hire for your project will have the biggest impact on the quality of your roof replacement or roof repair. 

At Native Roofing and Construction, were committed to doing things differently. We provide our homeowners upfront pricing, transparency, industry leading warranties and unmatched customer service. 

Every homeowner deserves a high-quality roof over their heads. That’s why we wanted to give you some tips for how to find the best roofing contractor in Tulsa. We want you to have the know-how and tools to be successful on your roofing project – even if you don’t end up hiring us for your project.

In this article, we will outline what to look for in a roofing contractor, interview questions to ask your roofing contractor and how to avoid a roofing scam.

Key things to lookout for when searching for the best roofing company

When you begin your search for the best roofing companies in the Tulsa area, you’ll find a lot of results. It’s sometimes difficult to tell what you can quickly weed out any shady companies.

1. How long has the roofing company been in business?

Most small businesses fail within the first year. Make sure that your roofer has been around for a few years for peace of mind. Warranties are worthless if your roofer is not in business to enforce it! 

2. Is the roofing company locally based?

One easy way to avoid a roofing scam? Make sure your roofing contractor is locally based. This is important to verify because it can help you weed out storm chasers.

Storm chasers have largely contributed to the roofing industry’s poor reputation. After a storm, these companies flood the area with aggressive, pushy sales people who will likely use scare tactics to get you to quickly hire them for a roof replacement. They travel from town to town with one mission: selling new roofs whether you need one or not. These companies have notoriously bad customer service and will be very hard to get a hold of should something go wrong. Make sure you hire local and get a few bids to compare!

3. Read the reviews of the roofing company

It’s important to read the good reviews and the bad ones. The good reviews will help paint a picture of the roofing company’s best attributes, and the bad reviews can help you get a realistic idea for things to look out for. More importantly, bad reviews can show you how the roofing company responds and treats their customers. Did they respond in a timely manner to unsatisfied customers and offer to fix the issue? Reading reviews will provide great insight into the level of responsiveness and customer service you can expect from the roofing contractor.

4. Get two to three roofing bids

We always recommend getting 2-3 on your roof repair or roof replacement. This is a good number of bids to ensure that you’re getting a fair price and a fair assessment of any damage to your roof. Roofing companies may diagnosis items as needing replaced (such as your roof decking) that may not need to be replaced. Alternatively, a roofing company may leave something that needs repairs off of their first bid to artificially lower their price. Once they’ve won your business they may bring the needed repairs to your attention, or worse – ignore them all together.

To ensure you’re getting a fair and accurate assessment of your roof, make sure you get multiple bids and ask your roofer the hard questions. Your roof protects your biggest asset – your home. Don’t choose a roofer just because they give you the cheapest bid!

5. Check out their social media and website

It may sound silly, but a company that is struggling to stay in business probably won’t spend a lot of time or money on their website and social media presence. While we wouldn’t recommend basing your entire decision around this, it is important to check because it shows the roofing company cares about their presence and the impression homeowners have of them. 

Interview questions to ask roofing contractors

After you’ve done your research and you’ve narrowed it down to a few roofing companies, you’ll want to make sure you ask some key questions. Every roofing company has their pitch, but we recommend asking these four questions. This way you can compare each roofers’ answer and make an apples to apples compare based on these attributes. 

1. What type of warranties do you offer?

There are two types of warranties – workmanship and materials. Workmanship warranties are offered through the roofing company based on installation. Materials warranties are offered through the roofing material manufacturer. Material warranties protect against any manufacturer defects.

Your roofer may offer an extend warranty on their workmanship and depending on what brand of material they use – warranties will differ. 

Example:

  • Roofer A is a few hundred dollars more expensive, but they offer a 10-year workmanship warranty and a lifetime materials warranty.
  • Roofer B is a little cheaper but they offer a 1-year workmanship warranty and a 30 year materials warranty. 

In this scenario Roofer A would offer a much better deal. Getting a clear understanding of what each roofing company brings to the table – besides just replacing your roof – is very important when choosing the roofing contractor right for your home and project. 

2. What is the completion timeframe for my roof replacement?

If your roof is in dire need of a replacement – time is of the essence. You want a roofing contractor who can replace your roof quickly and correctly. Asking about lead time and how long your actually roof replacement will take will give you a good gauge. Ask how long their last 3 projects similar to your home has taken. A roof replacement for an average sized house typically takes 1-2 days. This course varies with the size of the house and any damage that is found during the roof replacement that needs repaired. 

3. Do you have any specialty certifications?

Another great question that can help you judge the qualifications of your roofing contractor is if they have any specialty certifications. Roofing material manufacturers will hand out varying levels of certifications to roofing contractors who have a track record of quality customer service, are properly insured and meet their strict training and installation standards. 

4. Are you properly insured?

This is another very important question to ask your roofing contractor. In the event a worker should get injured during your roofing project, you want to make sure you’re not on the hook. The best way to do this is by asking what type of insurance they carry and for proof of policies. In Oklahoma, it’s required by state law that roofing companies carry at least $500,000 of general liability insurance. 

Make sure you evaluate your first impressions of each roofing company as well. Were they on time? Thorough? Polite? If they don’t do those simple things while they’re trying to win your business, they certainly won’t improve after you’ve signed the contract. 

Is a new roof a good investment?

New roofs are expensive. Although it’s a (hopefully) rare occurrence, replacing your roof is a large investment in your home. Many homeowners wonder – is replacing my roof a good investment?

According to the National Association of Realtors 2022 Home Remodeling Impact Report, new roofing has an astounding 100% cost recovery. It is a highly recommend and sought after project. New roofing is one of the only remodeling projects to have a 100% cost recovery. Rest assured knowing that replacing your roof is a smart investment in your home.

Next Steps – Hiring a roofing contractor in Tulsa

Your roof protects your biggest asset – your home. Roof replacements are expensive. Make sure you hire a trustworthy, experienced roofing contractor to take care of your home. Hopefully these tips will help you find the roofing company in Tulsa that’s the best fit for your project!

At Native Roofing, were a locally owned and operated company. Were committed to providing our customers with a top-notch experience before, during and after their roof replacement. We’re proud of the stellar reputation we’ve earned from the Tulsa community. Additionally, we have advanced certifications from roofing material manufacturers such as GAF, Atlas, TAMKO and Malarkey.

We’d love to see if we would be a good fit for your project. Contact us today for a free, no hassle roof inspection to determine your next steps!

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