Privacy Policy
Privacy Policy
Native Roofing Effective Date: September 10, 2026
Native Roofing (“Native Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://nativeroofing.com (the “Site”), and in the course of providing our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, and outlines your choices regarding your data. By using our Site or services, you consent to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, mailing address, email address, phone number, and other contact details you provide to us.
- Transactional Information: details about your interactions with us, including service or estimate requests, project history, invoices, and payments.
- Technical Data / Log Data: information your browser or device sends when you visit the Site, such as IP address, browser type and version, pages visited, time and date of visit, time spent on those pages, and similar statistics. We may use third-party analytics services, such as Google Analytics, to collect and analyze this data.
- Cookies: small data files, which may include an anonymous unique identifier, stored on your device when you visit the Site.
2. How We Use Your Information
We use your information to:
- Provide roofing services, estimates, project updates, and customer support.
- Operate, maintain, and improve the Site.
- Communicate with you regarding scheduling, service-related information, and project updates.
- Send SMS and email messages related to project updates, appointment reminders, or — with your consent, where required — promotional offers.
3. SMS Communications
With your consent, we may send text messages (SMS) to keep you updated on your project or to provide service-related information. By providing your phone number, you consent to receive these SMS communications. Message and data rates may apply, and message frequency may vary.
You may opt out of SMS communications at any time by replying “STOP” to any text message from us. Reply “HELP” for assistance. Please note that opting out may mean you miss important updates regarding your service.
No mobile information (including phone numbers or other personally identifiable information collected for SMS purposes) will be shared with third parties or affiliates for marketing or promotional purposes.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: third parties who help us operate our business, such as payment processors, scheduling platforms, SMS/communications providers, and analytics providers (e.g., Google Analytics), authorized to use your information only as necessary to provide services to us.
- Legal Compliance: regulators, law enforcement, or other parties, where required by law or in response to valid legal process.
5. Cookies
Cookies are small files, which may include an anonymous unique identifier, sent to your browser from the Site and stored on your device. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. If you do not accept cookies, some portions of the Site may not function properly.
6. Data Security
We implement commercially reasonable, industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
- Access and Update: You may request access to or correction of your personal information by contacting us.
- Opt-Out: You may opt out of SMS communications as described in Section 3, or unsubscribe from marketing emails using the link provided in those emails.
- Request Deletion: You may request deletion of your personal information, subject to legal, contractual, or regulatory retention requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. Your continued use of the Site or our services after changes are posted constitutes your acknowledgment of, and consent to, the modified policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Native Roofing
5711 West Skelly Drive
Tulsa, OK 74107
918-552-0655